The Directorate of Children Welfare and Special Services (DCWSS) in Chennai is inviting applications for several contractual positions for its Child Help Line. These roles include Helpline Administrator, IT Supervisor, and Call Operator. This is an opportunity to work in a vital government service dedicated to child welfare. The positions are temporary, initially for a one-year period.
Job Details
| Organization | Directorate of Children Welfare and Special Services (DCWSS) |
| Department | Child Help Line WCD Control Room |
| Employment Type | Contractual (Initially for one year) |
| Job Title(s) | Helpline Administrator, IT Supervisor, Call Operator |
| Total Vacancies | 12 |
| Application Start Date | 18.09.2025 |
| Application End Date | 03.10.2025, 11:00 AM |
| Job Location | Chennai |
| Application Method | Post, In-person, or Email |
| Official Site | dsdcpimms.tn.gov.in |
Advertisement No.
No.01-CHL/2025
Post and Vacancy Details
| Post Name | Post Code | Vacancies |
| Helpline Administrator | HA | 01 |
| IT Supervisor | IS | 01 |
| Call Operator | CO | 10 |
Salary Details
The monthly consolidated pay for the positions is as follows:
- Helpline Administrator: Rs. 45,000/-
- IT Supervisor: Rs. 33,000/-
- Call Operator: Rs. 17,500/-
Educational Qualification
- Helpline Administrator: A Master’s degree in Law, Social Work, Sociology, Social Science, or Psychology with at least 5 years of experience in a child-related domain. A minimum of 1-year of counseling experience is preferred.
- IT Supervisor: A graduate with at least a diploma in Computers or IT, coupled with a minimum of 3 years of experience in data management and web-based reporting.
- Call Operator: Good communication skills in Tamil and/or English, along with experience working with telecom or web-based systems.
Age Limit
The maximum age limit for all posts is 42 years. There is a 10-year relaxation in the upper age limit for candidates with prior experience in a Child Help Line or other emergency helpline services.
Selection Process
The selection will be conducted by the State Level Selection Committee. Appointments will be made purely based on merit and relevant experience.
How to Apply
- Obtain the application format from the Directorate’s website: https://dsdcpimms.tn.gov.in.
- Fill in the application form and attach all relevant documents.
- Submit the completed application by post, in person, or via email to chlrecruitment.dcwss@gmail.com.
- The application must reach the following address by 11:00 AM on 03.10.2025 :
The Director
Directorate of Children Welfare and Special Services
No. 300, Purasaiwalkam High Road, Kellys
Chennai – 600 010
Instructions
- The appointment is purely temporary and on a contractual basis for an initial period of one year.
- Selected candidates cannot claim regularization or permanent appointment.
- Applications that are incomplete or lack the necessary supporting documents will be rejected without notice.
- The Director of Children Welfare and Special Services reserves the right to modify or cancel the recruitment notification.
Important Dates
| Event | Date |
| Publication of Recruitment Notification | 18.09.2025 |
| Starting Date for Application Submission | 18.09.2025 |
| Last Date for Application Submission | 03.10.2025, 11:00 AM |
Important Links
- Notification & Application link: click here
- Official Site: click here
