Summary
Institute of Banking Personnel Selection (IBPS) will conduct the Common Recruitment Process (CRP CSA-XV) for Customer Service Associate (Clerical cadre) posts in participating Public Sector Banks for vacancies of 2026-27. The selection comprises Online Preliminary and Main examinations, followed by Local Language Proficiency Test (LLPT) and provisional allotment based on state/UT-wise vacancies. Online registration is open from 01.08.2025 to 21.08.2025.
Job Details
Jobs In Tamil Nadu
| Field | Information |
| Department | Participating Public Sector Banks via IBPS |
| Employment Type | Full-time, Clerical Cadre (Customer Service Associate) |
| Job Title | Customer Service Associate (CSA) – CRP CSA-XV |
| Total Vacancies | State/UT and Bank-wise indicative vacancies (Annexure-I) |
| Vacancy Year | 2026-27 |
| Application Start Date | 01.08.2025 |
| Application End Date | 21.08.2025 |
| Fee Payment Window | 01.08.2025 to 21.08.2025 |
| Pre-Exam Training (PET) | September 2025 (may be online) |
| Prelims Exam | October 2025 |
| Prelims Result | November 2025 |
| Mains Admit Card | November 2025 |
| Mains Exam | November 2025 |
| Provisional Allotment | March 2026 |
| Location | State/UT-wise recruitment; exam centers across India (Annexure II) |
| Application Method | Online |
| Official Website | www.ibps.in |
Advertisement No.
CRP CSA-XV (Dated: 01.08.2025)
Post and Vacancy Details
- Post: Customer Service Associate (Clerical cadre)
- Cadre: Clerical
- Banks Participating:
- Bank of Baroda, Bank of India, Bank of Maharashtra, Canara Bank, Central Bank of India, Indian Bank, Indian Overseas Bank, Punjab National Bank, Punjab & Sind Bank, UCO Bank, Union Bank of India
- Vacancies: Indicative State/UT-wise, category-wise and bank-wise (Annexure-I). NR denotes Not Reported by some banks.
Note: Recruitment is State/UT-wise. Apply for vacancies in any one State/UT only. Candidates must be proficient in the specified local language for the chosen State/UT and will undergo LLPT.
Salary Details
- Scale of Pay (Basic): ₹24,050–1,340/3–28,070–1,650/3–33,020–2,000/4–41,020–2,340/7–57,400–4,400/1–61,800–2,680/1–64,480
- Allowances & Perquisites: As per participating bank rules in force from time to time.
Educational Qualification (as on 21.08.2025)
- Graduation in any discipline from a University recognized by Govt. of India or equivalent recognized by the Central Government.
- Must possess valid mark-sheet/degree at the time of registration and indicate percentage.
- Computer Literacy: Mandatory (Certificate/Diploma/Degree in computer operations/IT or studied as a subject in school/college).
- Local Language: Proficiency in reading, writing, speaking, and understanding the specified/opted local language of the applied State/UT (LLPT clause). 10th or above certificate evidencing study in the language exempts LLPT.
- Ex-Servicemen: Matriculate Ex-Servicemen with Army Special Certificate of Education or equivalent after minimum 15 years of service, dated on or before 21.08.2025.
Age Limit (as on 01.08.2025)
- Minimum: 20 years
- Maximum: 28 years
- Born not earlier than 02.08.1997 and not later than 01.08.2005 (both dates inclusive)
Age Relaxation:
- SC/ST: 5 years
- OBC (Non-Creamy Layer): 3 years
- PwBD: 10 years
- Ex-Servicemen/Disabled Ex-Servicemen: Service period +3 years (8 years for SC/ST DESM), max 50 years
- Widows/Divorced/Women legally separated and not remarried: Up to 35 (GEN/EWS), 38 (OBC), 40 (SC/ST)
Selection Process
- Online Preliminary Exam (Objective):
- English Language: 30 Q, 30 Marks, 20 min
- Numerical Ability: 35 Q, 35 Marks, 20 min
- Reasoning Ability: 35 Q, 35 Marks, 20 min
- Total: 100 Q, 100 Marks, 60 min; sectional cut-offs apply
- Online Main Exam (Objective):
- General/Financial Awareness: 40 Q, 50 Marks, 20 min
- General English: 40 Q, 40 Marks, 35 min
- Reasoning Ability: 40 Q, 60 Marks, 35 min
- Quantitative Aptitude: 35 Q, 50 Marks, 30 min
- Total: 155 Q, 200 Marks, 120 min
- Negative Marking: 0.25 per wrong answer in both Prelims and Mains
- Normalization: Equi-percentile method; scores up to 2 decimals
- Final Merit: Marks of Online Main Examination only; converted out of 100 for provisional allotment
- Local Language Proficiency Test (LLPT): Qualifying post-Mains/provisional allotment; failure leads to disqualification
- Provisional Allotment: Merit-cum-preference, State/UT-wise actual vacancies, reservation policies; reserve list up to ~30% may be maintained
How to Apply
- Mode: Online only
- Steps:
- Visit www.ibps.in > CRP CSA > “CLICK HERE TO APPLY ONLINE FOR CRP-CSA-XV”
- Click “CLICK HERE FOR NEW REGISTRATION” to get Provisional Registration Number and Password
- Upload required documents as per specifications:
- Photograph, Signature, Left Thumb Impression, Handwritten Declaration
- 10th/SSLC/SSC or equivalent certificate
- Certificate as per Clause K(ix) if applicable
- Live photo capture via webcam/mobile required during registration
- Select State/UT for vacancies and medium of examination
- Pay application fee online
- Save and print application and e-receipt
- Edit Window: Available after registration close (dates on IBPS site); one-time correction allowed for permitted fields with ₹200 correction fee
Application Fees
- SC/ST/PwBD/ESM/DESM: ₹175 (inclusive of GST)
- All Others: ₹850 (inclusive of GST)
- Payment Mode: Online only; transaction charges to be borne by candidate
Instructions
- Apply for only one State/UT; exam center may be outside chosen State/UT based on feasibility
- Bring valid call letter(s), original and photocopy of photo ID; adhere to reporting times
- Biometric verification and Aadhaar verification may be conducted
- Items not allowed in exam center include mobile phones, watches, calculators, electronic devices, notes, metallic items, etc.
- Debarment/action for unfair means as per IBPS rules and Public Examinations (Prevention of Unfair Means) Act, 2024
- Credit History: Healthy credit history required at joining as per bank policy; issues must be regularized/NOCs produced
Important Dates
- Online Registration: 01.08.2025 to 21.08.2025
- Fee Payment: 01.08.2025 to 21.08.2025
- Edit Window: After closure of registration (to be notified on IBPS website)
- PET: September 2025
- Prelims Admit Card: September 2025
- Prelims Exam: October 2025
- Prelims Result: November 2025
- Mains Admit Card: November 2025
- Main Exam: November 2025
- Provisional Allotment: March 2026
Important Links
- Notification link – click here
- Apply link – click here
