Job Details
| Field | Description |
| Department | Institute of Banking Personnel Selection (IBPS), Participating Public Sector Banks |
| Employment Type | Regular, Full-time (As per IBPS/Participatory Bank rules) |
| Job Title | Customer Service Associate (Clerk Cadre) |
| Total Vacancies | State-wise, 2026-27 recruitment cycle. (Refer to notification for full vacancy list by category.) |
| Start Date to Apply | 01 August 2025 |
| Last Date to Apply | 21 August 2025 |
| Location | PAN India (All States/Union Territories as per IBPS notification) |
| Application Method | Online only (through IBPS official website) |
| Official Site | https://ibps.in/ |
Advertisement No.
CRP CSA-XV (Common Recruitment Process for Customer Service Associate – 15th Edition)
Jobs In Tamil Nadu
Post and Vacancy Details
Participating Banks
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India
State/UT-Wise & Category-Wise Vacancies
Refer to the official notification for the complete state/category wise vacancy details. Major states illustrated below:
| State/U.T. | SC | ST | OBC (NCL) | EWS | UR | Total |
| Uttar Pradesh | 280 | 11 | 338 | 132 | 554 | 1315 |
| Maharashtra | 113 | 97 | 297 | 109 | 501 | 1117 |
| Tamil Nadu | 183 | 5 | 227 | 88 | 391 | 894 |
| West Bengal | 121 | 24 | 118 | 51 | 226 | 540 |
| Karnataka | 75 | 32 | 108 | 43 | 191 | 449 |
| Rajasthan | 120 | 93 | 154 | 60 | 316 | 743 |
| Bihar | 66 | 6 | 112 | 39 | 215 | 438 |
| Others | … | … | … | … | … | … |
- Reservation: As per Government of India rules for SC, ST, OBC (NCL), EWS, Ex-Servicemen, PwBD.
- Note: For full and final numbers and category/classification, please refer to the notification annexures.
Salary Details
- Basic Pay: ₹24,050/- per month (Revised Clerical Scale)
- Salary Structure: ₹24,050-1,340/3-28,070-1,650/3-33,020-2,000/4-41,020-2,340/7-57,400-4,400/1-61,800-2,680/1-64,480
- Allowances: Dearness Allowance (DA), House Rent Allowance (HRA), Transport Allowance, Special Allowance, Medical, and other benefits as per respective bank and government policies.
- Gross Salary: Approximately ₹35,000–₹40,000 per month with allowances, depending on posting location.
- Increments: As per banking industry regulations.
- Probation: Generally 6 months (may vary by bank).
Educational Qualification
- Bachelor’s degree (Graduation) in any discipline from a recognized University or equivalent qualification recognized by the Central Government as on or before 21.08.2025.
- Computer Literacy: Candidates must possess operating and working knowledge in computer systems. Must present certificate/diploma/degree in computer operations/Language or should have studied the computer/IT as a subject in high school/college/institute.
- Language Proficiency: Must know to read, write, and speak the Official/Regional Language of the State/UT applied for. Candidates must provide evidence if called for Language Proficiency Test (LPT).
Age Limit (As on 01.08.2025)
- Minimum: 20 years (born on or before 01.08.2005)
- Maximum: 28 years (born on or after 02.08.1997)
- Age relaxation:
- Scheduled Caste/Scheduled Tribe: 5 years
- Other Backward Classes (Non-Creamy Layer): 3 years
- Persons with Benchmark Disabilities (PwBD): 10 years
- Ex-Servicemen/Disabled Ex-Servicemen: Actual period of service rendered + 3 years (8 years for disabled ex-servicemen for SC/ST subject to max 50 years)
- Widows/Divorced Women/Women judicially separated: Age relaxation up to 35 years for General/EWS, 38 for OBC, 40 for SC/ST
Selection Process
- Online Preliminary Examination – Objective type (Multiple Choice)
- English Language (30 Qs) – 30 marks
- Numerical Ability (35 Qs) – 35 marks
- Reasoning Ability (35 Qs) – 35 marks
- Total: 100 Questions, 100 Marks, Duration: 60 minutes
- Negative marking: 0.25 per wrong answer
- Online Main Examination – Objective (Multiple Choice)
- Reasoning Ability & Computer Aptitude: 50 Qs (60 marks)
- General/Financial Awareness: 50 Qs (50 marks)
- English Language: 40 Qs (40 marks)
- Quantitative Aptitude: 50 Qs (50 marks)
- Total: 190 Questions, 200 Marks, Duration: 160 minutes
- Sectional time limits, Negative marking same as above
- Language Proficiency Test (LPT)
- Candidates not having studied the local language at school/college to clear LPT.
- LPT will be conducted in the official language of the State/UT concerned.
- Document Verification & Medical Examination
- Provisional Allotment: Based on merit-cum-preference after clearing all stages.
How to Apply
- Visit IBPS Official website.
- Click “CRP Clerical” > “Apply Online for CRP CSA-XV”.
- Register using a valid email id & mobile number – note your registration details and password.
- Complete the application form (personal, educational, communication, work experience).
- Upload scanned images of:
- Passport size photograph
- Signature
- Left thumb impression
- Handwritten declaration as per IBPS format
- Select State/UT and enter language proficiency as required.
- Pay online application fees:
- SC/ST/PwBD/ExSM candidates: ₹175/-
- General/OBC/EWS: ₹850/-
- Submit and print the e-receipt and completed form for future reference.
Instructions
- Read all instructions in the notification before applying.
- All details entered should match supporting documents.
- Multiple applications are not allowed; the last valid submission will be considered if more than one is submitted.
- Application form, scanned images, and payment must comply with IBPS specification in notification.
- Keep email id, mobile number, and login credentials active until the recruitment process is over.
- Exam centers will be allotted as per preferences filled, subject to availability.
- No request for changes in the application or center will be entertained after submission.
Important Dates
| Event | Date (Tentative) |
| Online Registration & Fee Payment | 01.08.2025 – 21.08.2025 |
| Preliminary Exam Admit Card Download | September 2025 |
| Preliminary Examination | October 2025 |
| Prelim Exam Result Declaration | November 2025 |
| Main Exam Admit Card Download | November 2025 |
| Main Examination | November 2025 |
| Main Exam Result Declaration | December 2025/January 2026 |
| Provisional Allotment | March 2026 (expected) |
Important Links
- Notification link – click here
- Apply link – click here
- Exam preparation Tips – Click Here
